The Implementation of English Learning Chatbot using Social Media in Indonesian Context
Keywords:
Chatbot, Social Media, Learning, English structure
Abstract
Some students learn English is something that is not easy so they need a companion to correct if something goes wrong. Learning English can be started by correctly understanding its structure so that it can help and provide a sense of trust when studying the next material such as reading, listening, and writing. This study aims to develop a chatbot application to learn English structure using social media. The main consideration for the use of social media as a means of learning is that most community activities for students in this pandemic season use social media or online-based learning facilities, so it is felt that social media is not something new for the general public and is the best alternative that can be used as a means to convey English structure material. Facebook with its chat fuel facility is used to develop an English structure learning chatbot. Using the chatbot method will automatically assist if someone who is learning has difficulties. The application, which is named ELA-bot or English Learning Assistant Bot, has been implemented in students of the S1 English study program, FKIP UIR. The test results showed that 90.5% of students stated that chatbots have helped in the process of learning English structure.
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References
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3. Brandtzaeg, P. B., & Følstad, A. (2017). Why people use chatbots. In International conference on internet science (pp. 377-392). Springer, Cham.
4. Braun, D., & Matthes, F. (2019). Towards a Framework for Classifying Chatbots. In ICEIS (1) (pp. 496-501).
5. Cui, L., Huang, S., Wei, F., Tan, C., Duan, C., & Zhou, M. (2017). Superagent: A customer service chatbot for e-commerce websites. In Proceedings of ACL 2017, system demonstrations (pp. 97-102).
6. Dale, R. (2016). The return of the chatbots. Natural Language Engineering, 22(5), 811-817.
7. Fang, K. Y., & Bjering, H. (2019). Development of an interactive Messenger chatbot for medication and health supplement reminders. In 36th National Conference Health Information Management: Celebrating 70 years of Strength in Diversity (Vol. 51).
8. Georgescu, A. A. (2018). Chatbots for education–trends, benefits and challenges. In Conference proceedings of» eLearning and Software for Education «(eLSE) (Vol. 14, No. 02, pp. 195-200). Carol I National Defence University Publishing House.
9. Haristiani, N. (2019). Artificial Intelligence (AI) chatbot as language learning medium: An inquiry. In Journal of Physics: Conference Series (Vol. 1387, No. 1, p. 012020). IOP Publishing.
10. Jain, M., Kumar, P., Kota, R., & Patel, S. N. (2018). Evaluating and informing the design of chatbots. In Proceedings of the 2018 designing interactive systems conference (pp. 895-906).
11. Kim, Y., & Baylor, A. L. (2006). A social-cognitive framework for pedagogical agents as learning companions. Educational technology research and development, 54(6), 569-596.
12. Kostelník, P., Pisařovic, I., Muroň, M., Dařena, F., & Procházka, D. (2019). Chatbots for enterprises: outlook. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis.
13. Molnár, G., & Szüts, Z. (2018, September). The role of chatbots in formal education. In 2018 IEEE 16th International Symposium on Intelligent Systems and Informatics (SISY) (pp. 000197-000202). IEEE.
14. Pham, X. L., Pham, T., Nguyen, Q. M., Nguyen, T. H., & Cao, T. T. H. (2018). Chatbot as an intelligent personal assistant for mobile language learning. In Proceedings of the 2018 2nd International Conference on Education and E-Learning (pp. 16-21).
15. Pushpa, S. (2018). Importance of English. Tenth Annual Day Special Issue.
16. Rodinadze, S., & Zarbazoia, K. (2012). The advantages of information technology in teaching English language. Frontiers of Language and Teaching, 3(5), 271-275
17. Ranoliya, B. R., Raghuwanshi, N., & Singh, S. (2017). Chatbot for university related FAQs. In 2017 International Conference on Advances in Computing, Communications and Informatics (ICACCI) (pp. 1525-1530). IEEE.
18. Sabiq, A. H. A., & Fahmi, M. I. (2020). Mediating Quizzes as Assessment Tool through WhatsApp Auto-response in ELT Online Class. Langkawi: Journal of The Association for Arabic and English, 6(2), 186-201.
19. Saenz, J., Burgess, W., Gustitis, E., Mena, A., & Sasangohar, F. (2017). The usability analysis of chatbot technologies for internal personnel communications. In IIE Annual Conference. Proceedings (pp. 1357-1362). Institute of Industrial and Systems Engineers (IISE).
20. Sarosa, M., Kusumawardani, M., Suyono, A., & Wijaya, M. H. (2020). Developing a social media-based Chatbot for English learning. In IOP Conference Series: Materials Science and Engineering (Vol. 732, No. 1, p. 012074). IOP Publishing.
21. Smutny, P., & Schreiberova, P. (2020). Chatbots for learning: A review of educational chatbots for the Facebook Messenger. Computers & Education, 151, 103862
22. Widjajanti, K., Sarosa, M., & Kusumawardhani, M. (2015). Organizing Exercise Items in Mathematics Learning. International Journal of Science and Research (IJSR), 4(5), 2162-2167.
23. Yildirim, I. (2017). The effects of gamification-based teaching practices on student achievement and students' attitudes toward lessons. The Internet and Higher Education, 33, 86-92.
24. Zahour, O., Eddaoui, A., Ouchra, H., & Hourrane, O. (2020). A system for educational and vocational guidance in Morocco: Chatbot E-Orientation. Procedia Computer Science, 175, 554-559.
25. Zumstein, D., & Hundertmark, S. (2017). Chatbots--An Interactive Technology for Personalized Communication, Transactions and Services. IADIS International Journal on WWW/Internet, 15(1).
Published
2023-01-04
How to Cite
Ismail, S., & Lian, O. A. (2023). The Implementation of English Learning Chatbot using Social Media in Indonesian Context. Central Asian Journal of Theoretical and Applied Science, 4(1), 22-28. https://doi.org/10.17605/OSF.IO/RGME6
Section
Articles
